Don't mess with IBM: one downside of suing a tech company that thinks like a law firm

I struck a chord with my recent column on H-1B visa abuse, so I’ll be following later today with an enormous post that tries to explain the underlying issues. But before then here’s something I came across that doesn’t quite fit that theme but was too interesting to let pass unnoticed — how companies like IBM intimidate employees and discourage them from speaking up.

A few years ago there was a class action lawsuit against IBM. Thirty-two thousand server administrators were being forced to work overtime without extra pay. IBM lost the suit and paid a $65 million settlement. That’s just over $2000 per affected employee before the lawyers took their share. Then IBM gave all […]


So sue us! Why big companies like IBM aren’t afraid of H-1B lawsuits

I’ve been away. We had a death in the family (my brother-in-law) which turned me into a single parent for a few days — a paralyzing experience for an old man with three small boys and two large dogs. You never know how much your spouse does until it all falls for awhile on your shoulders. I am both humbled and a bit more wrinkled for the experience.

While I was being a domestic god a reader passed to me this blog post by John Miano, a former software developer, founder of The Programmers Guild, now turned lawyer who works on immigrant worker issues as a fellow at the Center for Immigration Studies (CIS) a supposedly nonpartisan think tank in Washington, […]


So sue us! Why big companies like IBM aren't afraid of H-1B lawsuits

I’ve been away. We had a death in the family (my brother-in-law) which turned me into a single parent for a few days — a paralyzing experience for an old man with three small boys and two large dogs. You never know how much your spouse does until it all falls for awhile on your shoulders. I am both humbled and a bit more wrinkled for the experience.

While I was being a domestic god a reader passed to me this blog post by John Miano, a former software developer, founder of The Programmers Guild, now turned lawyer who works on immigrant worker issues as a fellow at the Center for Immigration Studies (CIS) a supposedly nonpartisan think tank in Washington, […]


Are Indian high schoolers manning your IBM help desk?

The theory of outsourcing and offshoring IT as it is practiced in the second decade of the 21st century comes down to combining two fundamental ideas: 1) that specialist firms, whether here or overseas, can provide quality IT services at lower cost by leveraging economies of scale, and; 2) that offshore labor markets can multiply that price advantage through labor arbitrage using cheaper yet just as talented foreign labor to supplant more expensive domestic workers who are in extremely short supply. While this may be true in the odd case, for the most part I believe it is a lie.

This lie is hurting both American workers and the ability of American enterprise to compete in […]


IT class warfare — It’s not just IBM

Back in April I wrote a six-part series of columns on troubles at IBM that was read by more than three million people. Months later I’m still getting ripples of response to those columns, which I followed with a couple updates. There is a very high level of pain in these responses that tells me I should do a better job of explaining the dynamics of the underlying issues not only for IBM but for IT in general in the USA. It comes down to class warfare.

Warfare, to be clear, isn’t genocide. There are IT people who would have me believe that they are complete victims, powerless against the death squads of corporate America. […]


IT class warfare — It's not just IBM

Back in April I wrote a six-part series of columns on troubles at IBM that was read by more than three million people. Months later I’m still getting ripples of response to those columns, which I followed with a couple updates. There is a very high level of pain in these responses that tells me I should do a better job of explaining the dynamics of the underlying issues not only for IBM but for IT in general in the USA. It comes down to class warfare.

Warfare, to be clear, isn’t genocide. There are IT people who would have me believe that they are complete victims, powerless against the death squads of corporate America. […]


An IT labor economics lesson from Memphis for IBM

My recent series of columns on troubles at IBM brought me many sad stories from customers burned by Big Blue. I could write column after column just on that, but it wouldn’t be any fun so I haven’t. Only now a truly teachable lesson has emerged from a couple of these horror tales and it has to do with U.S. IT labor economics and immigration policy. In short the IT service sector has been shoveling a lot of horse shit about H1B visas.

The story about H1B visas is simple. H1B’s are given for foreign workers to fill U.S. positions that can’t be filled with qualified U.S. citizens or by permanent U.S. residents who hold green cards. H1Bs came into existence because there weren’t enough […]


By 2015 IBM will look like Oracle

So after five parts and hundreds of reader comments, what will IBM look like by the end of 2015?  It will look like Oracle.

With earnings per share meaning everything and a headcount mandate that can’t be achieved without totally transforming the company, IBM is turning itself into something very different. Gerstner’s service business that saved the company 20 years ago will be jettisoned, probably to a combination of U.S. and international buyers.

Look for the Global Services business to be sold to one or more Indian companies while the current federal business will be sold to one of IBM’s U.S. competitors.

Meanwhile IBM will move its business toward hardware and applications delivered by partners who carry the […]


We’re all just lab rats to IBM

When I was growing up in Ohio, ours was the only house in the neighborhood with a laboratory. In it the previous owner, Leonard Skeggs, had invented the automated blood analyzer, pretty much creating the present biomedical industry. Unwilling to let such a facility go to waste, I threw myself into research. It was 1961 and I was eight years old.

I was always drawn to user interface design and quickly settled, as Gene Roddenberry did in Star Trek half a decade later, on the idea of controlling computers with voice. Using all the cool crap my father (a natural scrounger) dragged home from who knows where, I decided to base my voice control work on […]


By |April 24th, 2012|2012|98 Comments

We're all just lab rats to IBM

When I was growing up in Ohio, ours was the only house in the neighborhood with a laboratory. In it the previous owner, Leonard Skeggs, had invented the automated blood analyzer, pretty much creating the present biomedical industry. Unwilling to let such a facility go to waste, I threw myself into research. It was 1961 and I was eight years old.

I was always drawn to user interface design and quickly settled, as Gene Roddenberry did in Star Trek half a decade later, on the idea of controlling computers with voice. Using all the cool crap my father (a natural scrounger) dragged home from who knows where, I decided to base my voice control work on […]


By |April 24th, 2012|2012|98 Comments