I have been doing business in Japan for 20 years, consulting for big and small companies, speaking at conferences, writing for Japanese publications, and helping both American and Japanese companies do business with each other. For years I flew to Tokyo once a month, generally in my role as giver of bad news, which I could get away with as an American. Throughout those 20 years I have been astounded by the energy and discipline of Japanese industry, and by its turgid impenetrability. For a country known for advanced technology, Japan is astoundingly resistant to outside ideas, as the current earthquake and nuclear crisis show yet again.

You’d think they’d want our help, and they do […]