Last in a too long series of columns on what’s wrong with IBM.

Enough horror stories, already! How do we just fix IBM?

Well it can’t be done from the inside so it has to be done from the outside. And the only outside power scary enough to get through the self-satisfied skulls of IBM top management is IBM customers. A huge threat to revenue is the only way to move IBM in the proper direction. But a big enough such threat will not only get a swift and positive reaction from Big Blue, it will makes things ultimately much better for customers, too.

So here is exactly what to do, down to the letter.  Print this out, if […]