Shortly after our Startup Tour began this summer, Heath Ledger died. No, not Heath Ledger the actor, who died a couple years ago of an accidental drug overdose — Heath Ledger, my four year-old Garmin NUVI GPS who spoke with an Australian accent. My Heath had been going quietly insane for some time. This is his story.

It seemed like nothing serious at first — a forgotten route, a missed turn, some confusion about where home was. Heath was still Heath but maybe a step slower than in his youth. Then he started routing us gratuitously, sending us to places we didn’t want to go. After that came the endless loops, which with a driver like […]