IBM 2010: Customers in Revolt

For the past 2-3 years I have been a pain to IBM, correctly pointing-out a number of policies and actions by the computer giant that have shown a pattern of disrespect to employees and customers alike. I can’t argue with IBM’s financial performance but I can argue that this performance has come at a cost that is too high for the people of IBM and even for IBM customers, which is why my 2010 prediction for Big Blue is Customers in Revolt.

Top management at IBM has nearly always come from the sales side of the business and it is that sales side that has been outdoing itself quarter after quarter helping IBM […]

Google 2010: What Makes the Muskrat Guard His Musk?

More 2010 predictions, this time for Google, which is reeling right now from cyber attacks in China and customer attacks in the U. S. where the Nexus One is getting an underwhelming response from early adopters.

Here’s word from a friend of mine — a smart phone whore — who had a Nexus One for a month and didn’t tell me until this morning. Still, his reactions are informed and represent a month of experience. “I’m not too impressed with it as a phone, ” says my friend. “It’s basically a wash. Google is screw’n it big time with the horrible plans they are dishing it out on t-Mobile and the price is […]

Apple 2010: More of the Same and Blu-Ray, too

Back to my 2010 predictions, this time mainly about Apple, the PC company that fared best in 2009 and is likely to fare best in 2010, too. Though I also wonder at what point we take Apple’s hint and stop thinking of them so much as a computer company?

Over the past years Apple has brought out successively better and ever more solid versions of OS X. They’ve completed a transition from PowerPC to Intel processors that could have killed a lesser company. They’ve built a dominant line of professional apps and a competitive line of productivity apps, pricing them reasonably compared to Microsoft. They re-invented the media player and the smart phone. […]

When Is Your Bank Not Your Bank?

We interrupt this 2010 predictions column to predict trouble ahead, first for mobile banking apps, second for ISPs who stupidly piss-off my readers, and finally for buyers like me of Dell Vostro A90 netbooks. I further predict we’ll return with more prediction columns within hours.

First the mobile app problem. My friend Stephen Schaubach just noticed something about mobile banking apps that is very scary. He wrote about it tonight on Slashdot, but since he’s my friend (Stephen introduced me to my wife — I think that qualifies him as a friend, don’t you?) I feel okay about the duplication.  As for that introduction many years ago, Stephen was just showing her off, […]

Predict Me, I'm from the Government

This is my second predictions column for 2010 with more to come. This column is about homeland security, which is something our government isn’t very good at and I predict won’t get any better at this year because of a systemic inability to do correctly even the most basic things to protect our society, our privacy, and our way of life.

President Obama this week proposed some changes in how homeland security is managed following that Christmas Eve attempt to explode an airliner as it was landing in Detroit. These changes are minimal but I doubt they’ll even be implemented because this is a system that inevitably reverts to little fiefdoms run by […]