Posts Tagged ‘Nexus One’

Google 2010: What Makes the Muskrat Guard His Musk?

Posted in 2010 on January 13th, 2010 by Robert X. Cringely – 109 Comments

More 2010 predictions, this time for Google, which is reeling right now from cyber attacks in China and customer attacks in the U. S. where the Nexus One is getting an underwhelming response from early adopters.

Here’s word from a friend of mine — a smart phone whore — who had a Nexus One for a month and didn’t tell me until this morning. Still, his reactions are informed and represent a month of experience. “I’m not too impressed with it as a phone, ” says my friend. “It’s basically a wash. Google is screw’n it big time with the horrible plans they are dishing it out on t-Mobile and the price is ridiculous. To beat all, it’s radio is horrible, so bad that I literally gave it back and returned to a clunky G1. There is no decent smart phone out right now except the Moto Cliq unless you are lucky enough to have good AT&T coverage with an iPhone, which I don’t.”

Early Nexus One users hate the phone, hate the plans, hate the network, hate the price, but what they hate most of all is Google’s lack of customer service. Shouldn’t Google have seen this coming? Of course, but the company operates in a bubble that market realities often can’t penetrate. Eventually Google will be good at this stuff, but how long will that take? Too long?

What amazes me is the bad radio given that this is an HTC product and HTC is a very good mobile phone manufacturer. Taking a guess about what’s happening there I predict that HTC warned Google about the radio problem but there were so many IQ points jetting around the conference room at Google that nobody bothered to actually listen they were so much in love with each other. Sometimes just being smarter is not enough. In fact just being smarter is never enough, even at chess – a lesson Google will have to learn the hard way, I suppose.

Now to China where hackers or spies or who-knows-who have been attacking Google and the search giant is threatening to take its ball and go home, leaving completely the Chinese market. What sense does this make? It makes no sense to me. Google is going to have zero impact on China — zero — by abandoning that market, which Microsoft and Yahoo will gladly fill. so threatening to walk away is simply stupid.

Of course Google couches all this in terms of rejecting Chinese government censorship, which is a good thing, but we’re still left with either posturing that isn’t real or stupid-ass behavior that is real but shows this isn’t likely to be the Google Decade after all.

Here’s a better approach for Google to take. Stand in front of a bank of cameras and microphones my very impressive friend Tiffany Montague (Google’s link with NASA, keeper of the Google G-V parking spaces at Moffett Field, and internal space expert) to have her explain how Google is going to launch a satellite Internet service similar to one I described in a recent column, specifically to bring freedom of information (and advertising) to totalitarian regimes everywhere.

The technology exists, Google could finance it, and China couldn’t stop it.

This assumes, of course, that Google has some guts, which I doubt.

Otherwise, 2010 looks like a good year for Google mainly because Internet advertising will recover somewhat and Google should make some progress in phones, browsers, operating systems, apps, and the cloud in general. In those areas they are still ahead of the curve and ahead of the curve is a great place to be.

Nexus None

Posted in 2010 on January 5th, 2010 by Robert X. Cringely – 127 Comments

Dag nabbit I had hoped to get away without having to write a predictions column this year, but no such luck. Look for that one tomorrow. Tonight, of course, there’s Google’s Nexus One smart phone to write about. Is it an iPhone killer? Hardly. And that’s not even the point.

Google’s Nexus One is a very nice smart phone as far as I can tell. I only read what you read and I haven’t yet played with one, but a couple nice folks who were on TWiT with me this week have tried it and liked it a lot, especially the screen. Yet many of the stories I’ve read today have presented this product introduction as a seminal break between Apple and Google with one trying to kill the other. Not even close.

Apple is very happy with its iPhone sales, thanks, and those are unlikely to be hurt much, if at all, by the Nexus One. Not that the Nexus One can’t be a huge success for Google. But here are the points everyone seems to be missing: 1) there is plenty of room in the mobile market for both Apple and Google, and; 2) this product introduction really marks the ultimate decline and fall of so-called “feature phones” and the rise to dominance of smart phones. Within two years there will be no more feature phones, at least not in the U.S.

The real losers today, then, are makers of feature phones and, maybe, Microsoft, which has the most vulnerable smart phone platform in Windows Phone.

The Nexus One introduction, coming on top of the iPhone, marks the true ascendence of smart phones as an alternative platform to desktops and notebooks. No, you can’t survive on a smart phone alone, the days of one computing device per person ended long ago.

But this does mark the beginning of the smart phone shakeout, when the industry matures and inevitably drops to no more than three viably competitive smart phone platforms. So just as you have Windows, Mac, and some form of ‘nix fighting it out for desktops and notebooks, so too we’ll shortly have three major mobile platforms to choose from.

iPhone and Android will be here for the long haul with the question being which of Symbian, Palm, Windows Mobile, or Blackberry will die?

What’s your guess? My guess is that Blackberry will be the third standard, Nokia will eventually leave Symbian for Android, and Microsoft will buy Palm but then screw it up, losing its position almost entirely in the mobile client space where smart phones will soon dominate, selling up to a billion units per year.

Hey this did turn out to be a predictions column after all!

More predictions tomorrow.