Posts Tagged ‘iPhone 4’

Fool me once, shame on you…

Posted in 2011 on January 12th, 2011 by Robert X. Cringely – 92 Comments

Apple has a long history of milking early adopters. Even the crappy products (remember the Newton? the Mac Cube?) would sell a few hundred thousand units to the faithful before those faithful learned the sad truth. But just as they were learning that truth, along would come Steve Jobs (okay, not in the case of the Newton, but generally) gleefully proffering the real fantastic product people had been expecting months before. Then those same early adopters, reenergized, would buy all over again, whether it was an iMac, iPod, MacBook, iPhone, whatever. Why should we think this week’s Verizon iPhone announcement is any different?

Where’s the Long Term Evolution (LTE) network? Where’s surfing while talking? Where’s the damned white case?

June.

We’ve been here before, remember? The first iPhone worked only on AT&T’s slower Edge network so the early adopters all upgraded to 3G a few months later, paying again. Worse still there was that big price drop only weeks after the original iPhone introduction when Apple clearly intended to punish the faithful for being, well, faithful.

What will happen if, come February, AT&T drops its iPhone 4 price to $99? Verizon will follow suit, that’s what, and a million early adopters will have been burned.

Steve Jobs can’t help himself. It’s in his blood.

Missing in Action

Posted in 2010 on July 16th, 2010 by Robert X. Cringely – 89 Comments

Readers are reporting they can no longer buy an iPhone 4. Supplies are sold-out, but even more telling the Apple stores can’t even predict when they’ll have product to sell. This strongly suggests Apple has halted production and is going for a hardware fix. Not surprisingly, this unavailability hasn’t been noted yet in the press but I’d expect it to be a major issue at today’s press conference in Cupertino as Steve Jobs attempts to explain his way out of the current PR fiasco.

Update — The Apple event is over and all iPhone 4 users are getting free bumpers.  But I stand by my story.  Mrs. Cringely has a bumper and still finds her iPhone 4 almost unusable.  Apple must be working on a true solution to these problems for future production.

So Steve Jobs walks into a bar…..

Posted in 2010 on July 6th, 2010 by Robert X. Cringely – 175 Comments

Dave Miller, a very smart electrical engineer from New Zealand who is lucky enough to spend his days doing private research on gravity, has a theory about how Apple is handling the antenna problems on its iPhone 4 that have been getting so much attention in the blogosphere and even in the general press. You can read Dave’s thoughts here. For those who don’t want to go all the way to New Zealand, the gist of Dave’s argument is that Apple has a serious problem that it will try to allay by adopting AT&T’s recommended algorithm for assigning numbers of signal bars on the phone display, which Apple admits not having used to date.

Neither Dave nor I know anything about this AT&T algorithm but he supposes it might change the game a bit by representing absolute signal strength instead of Apple’s present algorithm, which appears to represent the strength of a signal within a Reality Distortion Field.

By going back to basics Dave thinks Apple can regain the upper hand in this public relations tussle.

It’s a well-reasoned argument, but the problem I see with it is that Dave is in New Zealand and AT&T isn’t. Dave thinks AT&T is a phone company, while I think it is a marketer of voice and data services with the emphasis on marketer.

As a marketer, AT&T’s longtime slogan was “more bars in more places,” which seems to me would work equally well (perhaps even better) for Hooters, but that’s for another column.

How do they get those “more bars in more places?” Did AT&T spend more than Verizon did building their wireless network? No. Do their cell towers transmit at higher power than those of other companies? No. Or do they simply make their phones — with the exception of the iPhone, the same phones used by the other networks — show more bars for the same signal?

Bingo.

I’ve been told by a couple of mobile phone manufacturers that AT&T is guilty of a little bar inflation, so to speak. It’s the most reliable way to get “more bars in more places.”

Now this is just something I’ve been told. I haven’t bought or borrowed a mess of comparable mobile phones and measured it myself. But these people had no reason to lie to me, either. So I’ll just throw this out as an idea why Apple adopting AT&T’s signal bar algorithm to somehow effectively reduce the number of bars might not be such a plausible idea.

As for Apple’s antenna problem, maybe that’s why my wife’s iPhone 4 sounds so tinny and why it drops so many calls. It’s a stunning handheld computer, but not a good phone.