What Carrie Underwood’s success teaches us about IBM’s Watson failure

underwood (1)I have a TV producer friend I worked with years ago who at some point landed as one of the many producers of American Idol when that singing show was a monster hit dominating U.S. television. She later told me an interesting story about Carrie Underwood, the country-western singer who won American Idol Season 4. That story can stand as a lesson applicable to far more than just TV talent shows. It’s especially useful for the purposes of this column for explaining IBM’s Watson technology and associated products. You see the producers of American Idol Season 4 knew before the season was half over that Underwood would win. And, by the same token, […]

Outsourced IT probably hurt Delta Airlines when their power went out

DELTA_WING_UP_PFDelta Airlines last night suffered a major power outage at its data center in Atlanta that led to a systemwide shutdown of its computer network, stranding airliners and canceling flights all over the world. You already know that. What you may not know, however, is the likely role in the crisis of IT outsourcing and offshoring.

Whatever the cause of the Delta Airlines power outage, data center recovery pretty much follows the same routine I used 30 years ago when I had a PDP-8 minicomputer living in my basement and heating my house. First you crawl around and find the power shut-off and turn off the power. I know there is no […]

Thinking about Big Data — Part One

BigDataBig Data is Big News, a Big Deal, and Big Business, but what is it, really? What does Big Data even mean? To those in the thick of it, Big Data is obvious and I’m stupid for even asking the question. But those in the thick of Big Data find most people stupid, don’t you? So just for a moment I’ll speak to those readers who are, like me, not in the thick of Big Data. What does it mean? That’s what I am going to explore this week in what I am guessing will be three long columns.

My PBS series Triumph of the Nerds was the story of the personal computer and […]

The mainframe is dead. Long live the mainframe!

mainframeZRumors are flying within IBM this week that the z Systems (mainframe) division is up for sale with the most likely buyer being Hitachi. It’s all a big secret, of course, because IBM management doesn’t tell IBM workers anything, but the idea is certainly consistent with Big Blue’s determination to cut costs and raise cash for more share buybacks. And the murmurs are simply too loud to be meaningless. Think of this news in terms of a statement made last week by an IBM senior executive: “In a world of Cloud Computing, it does not matter what equipment or whose hardware the cloud runs on. We are a Cloud company…”

This move by IBM would not […]

My first Seeking Alpha post ran today

IMG_0826 (1)I know many readers are tired of my (too) many columns about IBM. So I won’t be posting the latest one here at all. It’s over on the Seeking Alpha investor blog. You can read it here. I mention the post simply because some readers do care about such things.

The Seeking Alpha post is about IBM earnings and how the company is using old business to prop-up new business and not being at all upfront about what’s really happening.

The Seeking Alpha column is also a complaint about blog posts related to earnings in general because they are often written by people who think they know a lot about financial numbers but clearly know […]