A PayPal Mystery


Update from my reader, the small software vendor:

“Mystery solved. The first chargeback came through today for one of the first purchases (June 8th). PayPal opened a claim regarding that purchase with the following: “The buyer stated that they did not authorize this purchase.” Oddly enough, the email associated with the claim is still the same fake email (by fake, I mean it doesn’t exist). So it seems they were just using my order form to test stolen credit cards.
“I spent 35 minutes on hold with PayPal, was handed off three times, but finally spoke with a person who seemed to know what was up. I told her there were 19 more […]

Thinking about Big Data — Part Three (the final and somewhat scary part)

BigDataIn part one we learned about data and how it can be used to find knowledge or meaning. Part two explained the term Big Data and showed how it became an industry mainly in response to economic forces. This is part three, where it all has to fit together and make sense — rueful, sometimes ironic, and occasionally frightening sense. You see our technological, business, and even social futures are being redefined right now by Big Data in ways we are only now coming to understand and may no longer be able to control.

Whether the analysis is done by a supercomputer or using a hand-written table compiled in 1665 […]

Thinking about Big Data — Part Two

BigDataIn Part One of this series of columns we learned about data and how computers can be used for finding meaning in large data sets. We even saw a hint of what we might call Big Data at Amazon.com in the mid-1990s, as that company stretched technology to observe and record in real time everything its tens of thousands of simultaneous users were doing. Pretty impressive, but not really Big Data, more like Bigish Data. The real Big Data of that era was already being gathered by outfits like the U.S. National Security Agency (NSA) and the UK Government Communications Headquarters (GCHQ) — spy operations that were recording digital communications […]

Thinking about Big Data — Part One

BigDataBig Data is Big News, a Big Deal, and Big Business, but what is it, really? What does Big Data even mean? To those in the thick of it, Big Data is obvious and I’m stupid for even asking the question. But those in the thick of Big Data find most people stupid, don’t you? So just for a moment I’ll speak to those readers who are, like me, not in the thick of Big Data. What does it mean? That’s what I am going to explore this week in what I am guessing will be three long columns.

My PBS series Triumph of the Nerds was the story of the personal computer and […]

What’s the deal with online journalism?

seinfeldNot very long ago I started answering questions on Quora, the question-and-answer site. My answers are mainly about aviation because that’s my great hobby and one of the few things besides high tech that I really know a lot about. But there was a question last week about Internet news coverage that I felt deserved better answers than it was getting. So I contributed an answer that has been read, so far, only 388 times. I don’t like making a real effort that is so sparsely read. So here, with a little mild editing, is my answer to “What are the flaws in online journalism and media today?” And “How can they be addressed?”

I […]