The nose knows

pew!We call it The Red Devil — a 1994 Jeep Grand Cherokee V-8 I bought online earlier this year mainly to pull a trailer filled with airplane parts. But perhaps we should have named it Stinky, because that’s what this column is all about. When buying something on the Internet, how can you make sure it doesn’t smell terrible?

You can’t.

I should have known. The price was too low, the pictures too good, but the seller had sold hundreds of cars online and boasted a 100 percent satisfaction rating. So did I, but my 82 transactions had taken 13 years to accumulate.

When the car arrived it looked great but it smalled like a thousand mice had been camping […]

Where have you gone, Engine Charlie?


first-corvette-1953Charles Erwin Wilson, known as “Engine Charlie,” was president of General Motors and later Secretary of Defense under President Dwight Eisenhower. He is broadly — and incorrectly — quoted as having said during his Senate confirmation hearing “what’s good for General Motors is good for America.” His actual quote is more nuanced: “For years I thought what was good for our country was good for General Motors and vice versa.”

This is a fascinating bit of history because we aren’t talking about today’s General Motors or even today’s United States of America but the GM and the USA of 1953 — a time when both were leading the world. Yet look at the equivocation in […]

Cole Cringely on his ninth birthday

coletiedye

I am Cole Cringely

I am an ambitious boy who likes to code Java.

I wonder how to code Mojang applications.

I hear water splashing on the seashore.

I see happiness in the air.

I want superpowers.

I am an ambitious boy who likes to code Java.

I pretend I am flying on the swing.

I feel scared of bridges.

I touch the center of the Earth.

I worry about earthquakes.

I cry when I get insulted.

I am an ambitious boy who likes to code Java.

I understand the meaning of life.

The Exit Trap

exitI was with a friend recently who has a pretty exciting Internet startup company. He has raised some money and might raise more, his product is in beta and it’s good. It solves a difficult technical problem many companies are struggling with. We argued a little over the name of the product. Of course I thought my suggested name was better or certainly cleverer, but then he said, “It doesn’t matter because we’ll probably sell the company before the product ever ships. It may never appear at all.”

His company will exit almost before it enters. This is happening a lot lately and we generally think it is a good thing but it’s not.

If, like me, […]

Amazon.com isn’t killing Best Buy: blame Best Buy IT

BBclosingBest Buy is in trouble you know. It’s in the news all the time. I wrote a big column about it myself last year. Same store sales have suffered, corporate employees are being laid off, the big U.S. electronics retailer is pulling out of Europe. Best Buy management is in turmoil. The founder leaves in a huff, then tries and fails to take the company private, and is now making nice-nice with the same management he previously reviled. There’s a new head of stores (I wish him well) who thinks the answer is price matching, better sales training and paying workers to sell more stuff, which sounds like commissions […]

Things are looking up for Google Glass

GoogleGlassRemember when Bluetooth phone headsets came along and suddenly there were all these people loudly talking to themselves in public? Schizoid behavior became, if not cool, at least somewhat tolerable. Well expect the same experience now that Google Glass is hitting the street, because contrary to nearly any picture you can find of the thing, when you actually use it most of your time is spent looking up and to the right, where the data is. I call it the Google Gaze.

Only time will tell how traffic courts will come to view Google Glass, but having finally tried one I suspect it may end up on that list of things we’re supposed to drive without.

Another suspicion […]

How American Airlines lost its computer

invertedAAlogoThis is not a big story, but I find it interesting. Last week American Airlines had its reservations computer system — called SABRE — go offline for most of a day leading to the cancellation of more than 700 flights. Details are still sketchy (here’s American’s video apology) but this is beginning to look like a classic example of a system that became too integrated and a company that was too dependent on a single technology.

To be clear, according to American the SABRE system did not itself fail, what failed was the airline’s access to its own system — a networking problem. And for further clarification, American no longer owns SABRE, […]

Two H-1B’s walk into a bar: more on the visa scam

$10000There’s an old joke in which a man asks a woman if she’ll spend the night with him for $1 million? She will. Then he asks if she’ll spend the night with him for $10?

“Do you think I’m a prostitute?” she asks.

“We’ve already established that,” he replied. “This is just a price negotiation.”

Not a great joke, but it came to mind recently when a reader pointed me to a panel discussion last September at the Brookings Institution ironically about STEM education and the shortage of qualified IT workers. Watch the video if you can, especially the part where Microsoft general counsel Brad Smith offers to pay the government $10,000 each for up to […]

The Decline & Fall of IBM

That’s a pretty dramatic headline, don’t you think? It’s also the title of an eBook about IBM I will put on sale here about six weeks from now. IBM is in trouble, you see, serious trouble caused primarily by executive corrosion from within. Not only did Big Blue miss its earnings target last quarter for the first time in years, if the rumors I am hearing are correct the company’s primary response will be to screw U.S. employees even more than they have already.

The rumor I’ve heard is that IBM, which not long ago changed its 401K contribution policy to push what had been a biweekly payment into an annual one right at the end of the year, may have […]

The terahertz revolution and local security

lenscraftersIf you were able to get through to yesterday’s column between server crashes perhaps you noticed the very first reader comment, which wasn’t about mobile phones or marathons at all, but about my promise to in this column discuss new anti-terrorism technology.  Here, if you missed it, is his comment:

“Is yesterday going to be an excuse to ban pressure cookers? I’m fed up with the government. Money has been shoveled by the barge load onto the ‘security issue’ and we have nothing to show for it except the union thug goons that feel us up at the airport and a severe loss of personal and constitutionally guaranteed freedoms. I suggest we disband these futile efforts […]