Outsourced IT probably hurt Delta Airlines when their power went out

DELTA_WING_UP_PFDelta Airlines last night suffered a major power outage at its data center in Atlanta that led to a systemwide shutdown of its computer network, stranding airliners and canceling flights all over the world. You already know that. What you may not know, however, is the likely role in the crisis of IT outsourcing and offshoring.

Whatever the cause of the Delta Airlines power outage, data center recovery pretty much follows the same routine I used 30 years ago when I had a PDP-8 minicomputer living in my basement and heating my house. First you crawl around and find the power shut-off and turn off the power. I know there is no […]

Personal computers approach retirement age

Scan Jul 29, 2014, 9_44 AMMy birthday was this past week. When I came to Silicon Valley in 1977 I was 24 years old. Thirty-nine years later I am 63 and a lot changed around me in those four decades. I went from young to old. The personal computer industry, of which I consider myself to be a part, went from being two years old to 41 — an even greater change than I have experienced. And the point of this column is to write a bit about how personal computers have matured and where they are going, because I am pretty sure the PC is going away. And I have figured […]

For future computing, look (as always) to Star Trek

retinal scan“The step after ubiquity is invisibility,” Al Mandel used to say and it’s true. To see what might be The Next Big Thing in personal computing technology, then, let’s try applying that idea to mobile. How do we make mobile technology invisible?

Google is invisible and while the mobile Internet consists of far more than Google it’s a pretty good proxy for back-end processing and data services in general. Google would love for us all to interface completely through their servers for everything. That’s their goal. Given their determination and deep pockets, I’d say Google — or something like it — will be a major part of the invisible mobile Internet.

The […]

The Decline and Fall of IBM

Cringely_eBook-cover_1563x2500Well my IBM eBook is finally available. Right now that’s just on Amazon.com for the Kindle (just click the link to the right) but by next week it will be on every eBook platform (iPad Nook, etc.) and there will be a trade paperback as well as an audio edition. I’ll announce all of those here as they appear. 

I feel I owe an explanation for the long delay in publishing this book. I finished it in early January, about a week after my mother died, only to learn that my old-school book publisher didn’t want to touch it. Or more properly they wanted […]

Apple’s iPad Problem

ipadboyzMy three sons share an Apple iPad given to them by Mimi, their grandmother. When she bought it a couple years ago the iPad was top-of-the-line with 64 gigs and a Retina display. The boys run it hard on car trips where it functions as a hotspot and under covers in their bedrooms along with a couple iPhones, iPod Touches, various Kindles and some cheaper seven-inch Android tablets. In all we have probably a dozen touchscreen devices in the house but most of the action takes place on iPhones or that one iPad. Great for Apple, right? Not really. Apple’s iPad sales are dropping you see and the reason nobody seems to […]