Tonight marks the 10th anniversary of Y2K, so I’m using it as an excuse to look back at lessons learned and not learned from that experience. The greatest lessons had to do with psychology, not technology.
Y2K was no surprise to me. I wrote a chapter on it in my book Accidental Empires back in 1991 — fully nine years before the actual deadline. To my knowledge that was the first in-depth explanation of Y2K in the mass media. I explained how the problem came to be, how it could be solved, and predicted that doing so would cost a lot of money and force a transition on […]